Hello OCOSA Family,
Our headquarters in Tulsa will be operating with reduced hours the week of Christmas starting on Thursday, December 23, 2010 through Friday, December 24, 2010
Thursday, December 23, 2010 (Closed)
- Support by phone will be on call back bases only. (Please leave a voicemail, as the messages left will be e-mailed automatically to our PDAs.)
- Sales will be closed.
- Payments will be open regular hours (24 hours CST by myportal system located at https://myportal.ocosa.net) If you wish OCOSA to receive payment the same day please pay by one of the following Visa, MasterCard, Discover, American Express or eCheck at https://myportal.ocosa.net by 3:00PM CST Monday through Friday.
- Network Operations will be open on a call back bases only. (Please leave a voicemail, as the messages left will be e-mailed automatically to our PDAs.) This option is only for customers with one of the following services:
-
- Server Collocation
- Broadband Ethernet
- Dedicated Internet Access
- Private Line Connectivity
- Dedicated / Virtual Servers
- IT Consulting & IT Contract Services
- Collocation Facilities access will be open with reduced hours (12:00 a.m. to 5:00 a.m. CST) If you are a Collocation customer and need access please e-mail support@ocosa.com or open a trouble ticket via https://myportal.ocosa.net with information to schedule or call 918-585-9882 (Option 8) if it's an emergency.
- Web Hosting Support will maintain regular hours via trouble ticket via https://myportal.ocosa.net Plesk Control Panel and DirectAdmin Control Panel Customers.
If your hosting account has not been migrated to the new control panel your only option is https://myportal.ocosa.net or support@ocosa.com.
Friday, December 24, 2010 (Closed)
- Support by phone will be on call back bases only. (Please leave a voicemail, as the messages left will be e-mailed automatically to our PDAs.)
- Sales will be closed.
- Payments will be open regular hours (24 hours CST by myportal system located at https://myportal.ocosa.net) If you wish OCOSA to receive payment the same day please pay by one of the following Visa, MasterCard, Discover, American Express or eCheck at https://myportal.ocosa.net by 3:00PM CST Monday through Friday.
- Network Operations will be open on a call back bases only. (Please leave a voicemail, as the messages left will be e-mailed automatically to our PDAs.) This option is only for customers with one of the following services:
-
- Server Collocation
- Broadband Ethernet
- Dedicated Internet Access
- Private Line Connectivity
- Dedicated / Virtual Servers
- IT Consulting & IT Contract Services
- Collocation Facilities access will be open with reduced hours (12:00 a.m. to 5:00 a.m. CST) If you are a Collocation customer and need access please e-mail support@ocosa.com or open a trouble ticket via https://myportal.ocosa.net with information to schedule or call 918-585-9882 (Option 8) if it's an emergency.
- Web Hosting Support will maintain regular hours via trouble ticket via https://myportal.ocosa.net Plesk Control Panel and DirectAdmin Control Panel Customers.
If your hosting account has not been migrated to the new control panel your only option is https://myportal.ocosa.net or support@ocosa.com.
Have a safe and enjoyable holiday!
Maandag, December 20, 2010
