Hello OCOSA Family,

Our headquarters in Tulsa will be operating with reduced hours the week of Thanksgiving starting on Wednesday, November 25, 2009 through Friday, November 27, 2009.

Wednesday, November 25, 2009 (Open)

  • Support by phone will be on call back bases only. (Please leave a voicemail, as the messages left will be e-mailed automatically to our PDAs.)
  • Sales will be opened with reduced hours (8:00 a.m. to 10:00 a.m. CST)
  • Payments will be open regular hours (24 hours CST by myportal system located at https://myportal.ocosa.net) If you wish OCOSA to receive payment the same day please pay by one of the following Visa, MasterCard, Discover, American Express or eCheck at https://myportal.ocosa.net by 3:00PM CST Monday through Friday.
  • Network Operations will be open on a call back bases only.  (Please leave a voicemail, as the messages left will be e-mailed automatically to our PDAs.) This option is only for customers with one of the following services:
  •  
    1. Server Collocation
    2. Broadband Ethernet
    3. Dedicated Internet Access
    4. Private Line Connectivity
    5. Dedicated / Virtual Servers
  • Collocation Facilities access will be open with reduced hours (12:00 a.m. to 5:00 a.m. CST) If you are a Collocation customer and need access please e-mail support@ocosa.com  or open a trouble ticket via https://myportal.ocosa.net with information to schedule or call 918-585-9882 (Option 8) if it's an emergency.
  • Web Hosting Support will maintain regular hours via trouble ticket via https://myportal.ocosa.net Plesk Control Panel and DirectAdmin Control Panel Customers.
    If your hosting account has not been migrated to the new control panel your only option is support@ocosa.com or phone.


Thursday, November 26, 2009 (Closed)

 

  • Support by phone will be on call back bases only. (Please leave a voicemail, as the messages left will be e-mailed automatically to our PDAs.)
  • Sales will be closed.
  • Payments will be open regular hours (24 hours CST by myportal system located at https://myportal.ocosa.net) If you wish OCOSA to receive payment the same day please pay by one of the following Visa, MasterCard, Discover, American Express or eCheck at https://myportal.ocosa.net by 3:00PM CST Monday through Friday.
  • Network Operations will be open on a call back bases only.  (Please leave a voicemail, as the messages left will be e-mailed automatically to our PDAs.) This option is only for customers with one of the following services:
  •  
    1. Server Collocation
    2. Broadband Ethernet
    3. Dedicated Internet Access
    4. Private Line Connectivity
    5. Dedicated / Virtual Servers
  • Collocation Facilities access will be open with reduced hours (12:00 a.m. to 5:00 a.m. CST) If you are a Collocation customer and need access please e-mail support@ocosa.com  or open a trouble ticket via https://myportal.ocosa.net with information to schedule or call 918-585-9882 (Option 8) if it's an emergency.
  • Web Hosting Support will maintain regular hours via trouble ticket via https://myportal.ocosa.net Plesk Control Panel and DirectAdmin Control Panel Customers.
    If your hosting account has not been migrated to the new control panel your only option is support@ocosa.com or phone.

Friday, November 27, 2009 (Closed)

 

  • Support by phone will be on call back bases only. (Please leave a voicemail, as the messages left will be e-mailed automatically to our PDAs.)
  • Sales will be opened with reduced hours (8:00 a.m. to 10:00 a.m. CST)
  • Payments will be open regular hours (24 hours CST by myportal system located at https://myportal.ocosa.net) If you wish OCOSA to receive payment the same day please pay by one of the following Visa, MasterCard, Discover, American Express or eCheck at https://myportal.ocosa.net by 3:00PM CST Monday through Friday.
  • Network Operations will be open on a call back bases only.  (Please leave a voicemail, as the messages left will be e-mailed automatically to our PDAs.) This option is only for customers with one of the following services:
  •  
    1. Server Collocation
    2. Broadband Ethernet
    3. Dedicated Internet Access
    4. Private Line Connectivity
    5. Dedicated / Virtual Servers
  • Collocation Facilities access will be open with reduced hours (12:00 a.m. to 5:00 a.m. CST) If you are a Collocation customer and need access please e-mail support@ocosa.com  or open a trouble ticket via https://myportal.ocosa.net with information to schedule or call 918-585-9882 (Option 8) if it's an emergency.
  • Web Hosting Support will maintain regular hours via trouble ticket via https://myportal.ocosa.net Plesk Control Panel and DirectAdmin Control Panel Customers.
    If your hosting account has not been migrated to the new control panel your only option is support@ocosa.com or phone.



Have a safe and enjoyable holiday!



Tuesday, November 24, 2009



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